Fresha vs Treatwell: marketplace, management and real cost

The same protocol in both tools

1. Create the same service with duration, price, professional and resource in both options.
2. Make a reservation from mobile, move it and cancel it; measure how many steps each flow requires.
3. Separate acquisition of operation: calculates commission or cost of the marketplace only on really new customers.
4. Block treatment room or treatment equipment and check that it cannot be reserved for two simultaneous services.
5. Simulate sales and consumption of product to check stock, checkout and replacement.
6. Calculates total monthly cost with users, payments, messages, commissions, modules and implementation.

Rule: a less functional option can be better if you resolve your bottleneck with less total cost and less duplication.