Digital medical records and GDPR: What to review in the software
A medical record carries different risks from a contact profile. Exposure, loss or improper access can have serious consequences.
Before signing up, examine access controls, data exports and responsibilities alongside the provider's compliance claims.
What to decide before choosing software
Before signing up, check permissions, audit trails, backups, exports, hosting location and subprocessors, alongside retention requirements applicable to your activity.
Start by checking who can access each type of information.
011. Role access
Reception, healthcare professionals and administration do not need to see exactly the same information.
Ask how access and changes can be traced when necessary.
022. Traceability
The system should allow knowing who accessed or modified relevant information when the flow requires it.
Plan for the day you may want to change providers.
033. Export and continuity
Ask how you recover stories, documents and attachments if you change supplier. Output is part of purchase.
A GDPR badge is no substitute for evaluating the actual controls.
044. Do not confuse compliance with a logo
That a page says GDPR does not replace your own evaluation of treatment, contracts and actual configuration.
Include the exit in your buying decision
Ask how records are controlled, audited, exported and recovered throughout your relationship with the provider.
Options worth contrasting for this case
They are not an automatic ranking: they are points of departure consistent with the intention of this guide to compare the correct category.
Clinic Cloud
An option for clinics that want scheduling, medical records, billing and daily administration in one platform.
Read reviews →Clinical management in the cloudNubimed
A particularly interesting proposal for small consultations and clinics that want a serious clinical basis with contained entry price.
Read reviews →Comprehensive medical platformDriCloud
A broad medical platform that makes sense when the clinic needs more care depth, growth, telemedicine or several operating layers.
Read reviews →Frequently Asked Questions
Does a CRM serve as a medical record?
It should not be assumed. Use a solution designed for health information and review your guarantees and settings.
Take the guide to your specific case
Filter by your clinical requirements in Eleqia Match, then check these controls with each provider.
affiliate relationships do not alter the Eleqia Match score.